Service and Warranty Policy

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All products sold by us come with the Manufacturer's warranty & are serviceable

If you face any technical issues with the our Products, please contact customer support through:

• Email ID: support@voltvaluetechnologies.com
• Whatsapp No: +91 8056142431

After your complaint is registered, our service engineer will visit your place at earliest to provide you the desired service. If your product is out of warranty you would be charged accordingly.

Warranty period of our products starts for the date of sale / date of installation whichever is later.

We ensures the delivery of products within 7 days after you have  placed the order. We make sure that our products that reach you are functional and have no defects.

All the products sold by us are usually delivered in person by our aligned  partners located near you. Hence, there is very little risk of product  damage or any operational issue. However if there is any defect or  damage in the product please contact us so that we can take the  necessary actions for you to enjoy using our products and services  without any hassle. You can simply contact our online sales support team  at +91 8056142431, or mail at support@voltvaluetechnologies.com, mentioning  your order details. We will be happy  to resolve your issues.

Order Cancellation:

1. Order cancellations are permitted only until the order has been shipped. Once an order is shipped, it cannot be cancelled.
2. If  a customer refuses delivery of an order or declines to accept the  shipment after it has been dispatched, the company reserves the right to deduct 10% of the order value.
3. You need to send us the cancellation request by mailing at support@voltvaluetechnologies.com, or by contacting us on our customer Support No +91 8056142431, mentioning your order details is mandatory.
4. In  case of prepaid orders with online payment (credit card / debit card /  Wallet / bank transfers) the refund will be done in the same payment  mode as originally used while placing the order.
5. In most of the cases the refund takes 5-7 working days to reflect in your account, after we process your refund request.

Product Replacement:

Due  to nature of our products, we discourage the returns post satisfactory  product delivery. However if there is any issue in the product we will  be happy to assist you with the right solution like replacement or the  service as the case may be.

We will replace your  products till 3 days from the day of delivery at your place. 

The  replacement would be considered in the following circumstances:

1. Product delivered was different from what you ordered (different model, size, make, specifications, etc.). All the parts of the product should be intact and in functional state.
2. The product delivered was damaged or defective or used.
3. Some parts / accessories of the products were missing.

In  all above cases of product replacement, you will be provided with a  fresh product. Refunds will be provided only if we are not able to  provide you a replacement product.

Replacement will not be issued under following conditions:

1. The request is made beyond the above specified time frame.
2. Missing  original packaging and accessories, including the retail box, manuals,  cables, and all other items originally included with the product at the  time of delivery
3. You have used the products or product is damaged in some way after the delivery.
4. Product is not in the same condition as you received it.
5. Any accessory or consumable item which has been used or installed.
6. Serial Numbers of the Products are tampered with or missing.

Beyond this time frame the Products would be repaired as per the Service and Warranty Policy.

Return Process

1. Returning of product is not supported.